:root{--bg:#f5f4f0;--card:#fff;--ink:#26292a;--ink2:#5f6362;--mut:#8e9190;--line:#e4e2dc;--acc:#2f3233;--sel:#26292a;--err-bg:#fbeaea;--err:#a33;--ok:#1f8a4c;--admin-sidebar:#26292a}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased;min-height:100vh;font-family:Inter,system-ui,sans-serif}a{color:inherit}button,input,textarea,select{font:inherit}.wrap{max-width:720px;margin:0 auto;padding:40px 16px 56px}.top{justify-content:space-between;align-items:center;display:flex}.top img{height:24px}.top span{color:var(--mut);font-size:12px}.hero{margin:34px 0 26px}h1{letter-spacing:-.4px;font-family:Sora,Inter,system-ui,sans-serif;font-size:30px;font-weight:600;line-height:1.2}h1 em{color:var(--ink2);margin-top:6px;font-family:Inter,system-ui,sans-serif;font-size:17px;font-style:normal;font-weight:400;display:block}.intro{color:var(--ink2);margin-top:14px;font-size:14.5px;line-height:1.6}section.card,.card{background:var(--card);border:1px solid var(--line);border-radius:16px;margin-bottom:16px;padding:22px 24px 6px}h2.section-title{align-items:center;gap:10px;margin-bottom:6px;font-family:Sora,Inter,system-ui,sans-serif;font-size:17px;font-weight:600;display:flex}h2.section-title b{background:var(--acc);color:#fff;border-radius:8px;justify-content:center;align-items:center;width:26px;height:26px;font-size:13px;font-weight:600;display:flex}h2.section-title em{color:var(--mut);font-family:Inter,system-ui,sans-serif;font-size:13px;font-style:normal;font-weight:400}.q{border-top:1px solid #f0eee9;padding:16px 0}h2.section-title+.q{border-top:none}.ql{margin-bottom:10px;font-size:14.5px;font-weight:500;line-height:1.45}.ql 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8px);left:0;right:0;overflow-y:auto;box-shadow:0 10px 28px #26292a14}.custom-select__option{text-align:left;width:100%;color:var(--ink);cursor:pointer;background:0 0;border:none;border-radius:8px;padding:11px 12px;font-size:14.5px;font-weight:400;display:block}.custom-select__option:hover,.custom-select__option:focus-visible{background:#f5f4f0;outline:none}.custom-select__option.is-selected{background:var(--acc);color:#fff;font-weight:500}textarea{resize:vertical}.scale{flex-wrap:wrap;gap:8px;display:flex}.sc input,.ch input{opacity:0;pointer-events:none;position:absolute}.sc span{border:1px solid var(--line);cursor:pointer;background:#fbfaf8;border-radius:10px;justify-content:center;align-items:center;width:52px;height:46px;font-size:15px;font-weight:600;display:flex}.sc.na span{width:64px;color:var(--ink2);font-size:13px}.ends{max-width:292px;color:var(--mut);justify-content:space-between;margin-top:6px;font-size:11.5px;display:flex}.chs{flex-wrap:wrap;gap:8px;display:flex}.ch span{border:1px solid var(--line);cursor:pointer;background:#fbfaf8;border-radius:22px;padding:10px 15px;font-size:14px;display:inline-block}.sc input:checked+span,.ch input:checked+span{background:var(--sel);border-color:var(--sel);color:#fff}.sc input:focus-visible+span,.ch input:focus-visible+span{outline:2px solid var(--acc);outline-offset:2px}.field-group.invalid .sc span,.field-group.invalid .ch span{border-color:#e8b4b4}.err{background:var(--err-bg);color:var(--err);border-radius:10px;margin-bottom:14px;padding:12px 14px;font-size:14px}.field-error{color:var(--err);margin-top:8px;font-size:12.5px}button,.btn{cursor:pointer;border:none;border-radius:12px;justify-content:center;align-items:center;padding:14px 26px;font-size:15px;font-weight:600;text-decoration:none;display:inline-flex}button:disabled{opacity:.65;cursor:not-allowed}.submit{background:var(--acc);color:#fff;width:100%;margin-top:6px}.note{text-align:center;color:var(--mut);margin-top:12px;font-size:12.5px}.done{background:var(--card);border:1px solid var(--line);text-align:center;border-radius:16px;padding:34px 26px}.done h2{justify-content:center;font-family:Sora,Inter,system-ui,sans-serif;font-size:22px;font-weight:600}.done p{color:var(--ink2);margin:10px 0 0;font-size:14.5px;line-height:1.6}.page-footer{text-align:center;color:var(--mut);margin-top:28px;font-size:12px;line-height:1.7}.admin-shell{grid-template-columns:240px 1fr;min-height:100vh;display:grid}.admin-nav{background:var(--admin-sidebar);color:#fff;flex-direction:column;gap:24px;padding:28px 20px;display:flex}.admin-nav .brand{flex-direction:column;gap:8px;display:flex}.admin-nav .brand img{filter:brightness(0)invert();height:22px}.admin-nav .brand 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.label{color:var(--mut);margin-bottom:8px;font-size:12.5px}.kpi-card .value{letter-spacing:-.5px;font-family:Sora,Inter,system-ui,sans-serif;font-size:28px;font-weight:600}.kpi-card .hint{color:var(--ink2);margin-top:4px;font-size:12px}.list-card{background:var(--card);border:1px solid var(--line);border-radius:16px;overflow:hidden}.list-card .list-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:18px 20px;display:flex}.list-card .list-head h2{font-family:Sora,Inter,system-ui,sans-serif;font-size:17px;font-weight:600}.table-wrap{overflow-x:auto}table.feedback-table{border-collapse:collapse;width:100%;font-size:14px}table.feedback-table th,table.feedback-table td{text-align:left;white-space:nowrap;border-bottom:1px solid #f0eee9;padding:14px 16px}table.feedback-table th{color:var(--mut);background:#fbfaf8;font-size:12px;font-weight:500}table.feedback-table tr{cursor:pointer}table.feedback-table tbody tr:hover{background:#faf9f6}table.feedback-table .muted{color:var(--mut)}.rating-pill{background:var(--acc);color:#fff;border-radius:8px;justify-content:center;align-items:center;min-width:32px;height:28px;padding:0 8px;font-size:13px;font-weight:600;display:inline-flex}.empty-state{text-align:center;color:var(--ink2);padding:40px 20px;font-size:14.5px}.login-page{justify-content:center;align-items:center;min-height:100vh;padding:24px;display:flex}.login-card{background:var(--card);border:1px solid var(--line);border-radius:16px;width:100%;max-width:400px;padding:32px 28px}.login-card img{height:24px;margin-bottom:22px}.login-card h1{margin-bottom:6px;font-size:24px}.login-card .intro{margin:0 0 24px}.login-card label{margin-bottom:6px;font-size:13px;font-weight:500;display:block}.login-card .field{margin-bottom:16px}.login-card .field-error{margin-top:6px}.password-field{align-items:center;display:flex;position:relative}.password-field input{padding-right:46px}.password-toggle{width:36px;height:36px;color:var(--ink2);cursor:pointer;background:0 0;border:none;border-radius:8px;justify-content:center;align-items:center;padding:0;display:inline-flex;position:absolute;top:50%;right:6px;transform:translateY(-50%)}.password-toggle:hover{color:var(--ink);background:#f0eee9}.password-toggle:focus-visible{outline:2px solid var(--acc);outline-offset:1px}.login-card .submit{margin-top:8px}.detail-back{color:var(--ink2);align-items:center;gap:6px;margin-bottom:18px;font-size:14px;text-decoration:none;display:inline-flex}.detail-back:hover{color:var(--ink)}.detail-meta{flex-wrap:wrap;gap:10px;margin-bottom:22px;display:flex}.meta-chip{color:var(--ink);background:#ecebe6;border-radius:999px;padding:8px 14px;font-size:13px}.answer-row{border-top:1px solid #f0eee9;justify-content:space-between;gap:16px;padding:12px 0;font-size:14.5px;display:flex}.answer-row:first-of-type{border-top:none}.answer-row .label{color:var(--ink2)}.answer-row .value{text-align:right;max-width:55%;font-weight:500}.answer-block{border-top:1px solid #f0eee9;padding:12px 0}.answer-block .label{color:var(--mut);margin-bottom:6px;font-size:13px}.answer-block .value{white-space:pre-wrap;font-size:14.5px;line-height:1.55}.loading-center{min-height:40vh;color:var(--mut);justify-content:center;align-items:center;display:flex}@keyframes skeleton-shimmer{0%{background-position:100% 0}to{background-position:-100% 0}}.skeleton{background:linear-gradient(90deg,#ecebe6 0%,#f7f6f2 45%,#ecebe6 90%) 0 0/200% 100%;border-radius:8px;animation:1.2s ease-in-out infinite skeleton-shimmer}.skeleton--label{width:48%;height:12px;margin-bottom:12px}.skeleton--value{width:38%;height:28px;margin-bottom:8px}.skeleton--hint{width:56%;height:10px}.kpi-card--skeleton{min-height:96px}.skeleton-row{pointer-events:none}.skeleton-row:hover{background:0 0!important}.skeleton--cell{height:14px}.skeleton--date{width:110px}.skeleton--name{width:96px}.skeleton--pos{width:88px}.skeleton--type{width:120px}.skeleton--pill{border-radius:8px;width:32px;height:28px}.skeleton--back{width:140px;height:14px;margin-bottom:18px}.skeleton--title{width:min(280px,70%);height:30px;margin-bottom:10px}.skeleton--subtitle{width:min(220px,50%);height:14px;margin-bottom:22px}.skeleton--chip{border-radius:999px;width:110px;height:32px}.skeleton--section-title{width:180px;height:18px;margin-bottom:14px}.skeleton-answer-row{border-top:1px solid #f0eee9;justify-content:space-between;gap:16px;padding:12px 0;display:flex}.skeleton-answer-row:first-of-type{border-top:none}.skeleton--answer-label{width:36%;height:14px}.skeleton--answer-value{width:24%;height:14px}.admin-user{margin-bottom:4px}.admin-user-name{color:#ffffffe6;word-break:break-word;font-size:13px;font-weight:500}.admin-user-email{color:#ffffff73;word-break:break-all;margin-top:4px;font-size:11px}.profile-grid{grid-template-columns:repeat(auto-fit,minmax(300px,1fr));align-items:start;gap:16px;display:grid}.profile-card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:24px}.profile-card h2{margin-bottom:6px;font-family:Sora,Inter,system-ui,sans-serif;font-size:17px;font-weight:600}.profile-card-sub{color:var(--ink2);margin-bottom:20px;font-size:13.5px;line-height:1.5}.profile-card .field{margin-bottom:16px}.profile-card label{margin-bottom:6px;font-size:13px;font-weight:500;display:block}.profile-card input:disabled{opacity:.7;cursor:not-allowed;color:var(--ink2)}.profile-submit{width:auto;min-width:140px;margin-top:4px;padding:12px 20px}.ok-banner{color:var(--ok);background:#e8f5ee;border-radius:10px;margin-bottom:14px;padding:12px 14px;font-size:14px}.position-pills-block{margin-bottom:18px}.position-pills-label{color:var(--mut);margin-bottom:10px;font-size:12.5px;font-weight:500}.position-pills{flex-wrap:wrap;gap:8px;display:flex}.position-pill{border:1px solid var(--line);background:var(--card);color:var(--ink);cursor:pointer;border-radius:999px;align-items:center;gap:10px;padding:10px 14px;font-size:13.5px;font-weight:400;display:inline-flex}.position-pill strong{background:#ecebe6;border-radius:999px;justify-content:center;align-items:center;min-width:22px;height:22px;padding:0 7px;font-family:Sora,Inter,system-ui,sans-serif;font-size:13px;display:inline-flex}.position-pill.is-active{background:var(--acc);border-color:var(--acc);color:#fff}.position-pill.is-active strong{color:#fff;background:#ffffff2e}.position-pill:hover:not(.is-active){background:#fbfaf8}.filters-card{background:var(--card);border:1px solid var(--line);border-radius:16px;margin-bottom:16px;padding:18px 18px 14px}.filters-grid{grid-template-columns:1.4fr repeat(3,1fr);gap:12px;display:grid}.filter-field label{color:var(--mut);margin-bottom:6px;font-size:12px;font-weight:500;display:block}.filter-search{grid-column:1/-1}@media (width>=960px){.filters-grid{grid-template-columns:1.6fr 1fr 1fr .9fr .9fr .9fr}.filter-search{grid-column:auto}}.filters-footer{border-top:1px solid #f0eee9;justify-content:space-between;align-items:center;gap:12px;margin-top:14px;padding-top:12px;display:flex}.filters-count{color:var(--mut);font-size:13px}.btn-secondary{color:var(--ink);background:#ecebe6;border-radius:10px;padding:10px 16px;font-size:13.5px}.btn-secondary:disabled{opacity:.45}.btn-danger,.btn-danger-ghost{border-radius:10px;padding:10px 16px;font-size:13.5px;font-weight:600}.btn-danger{color:#fff;background:#a33}.btn-danger-ghost{color:#a33;background:0 0;border:1px solid #e8b4b4;padding:7px 12px}.btn-danger-ghost:hover:not(:disabled){background:#fbeaea}.col-actions{white-space:nowrap;text-align:right;width:1%}.clickable-row{cursor:pointer}.pagination{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:12px;padding:14px 16px;display:flex}.pagination-pages{flex-wrap:wrap;justify-content:center;gap:6px;display:flex}.page-btn{border:1px solid var(--line);min-width:36px;height:36px;color:var(--ink);background:#fbfaf8;border-radius:8px;padding:0 10px;font-size:13.5px;font-weight:500}.page-btn.is-active{background:var(--acc);border-color:var(--acc);color:#fff}.detail-toolbar{justify-content:space-between;align-items:center;gap:12px;margin-bottom:8px;display:flex}.detail-toolbar .detail-back{margin-bottom:0}.detail-hero{background:var(--card);border:1px solid var(--line);border-radius:16px;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:22px;padding:22px 24px;display:flex}.detail-hero h1{margin-bottom:6px}.detail-hero .detail-meta{margin:14px 0 0}.overall-badge{text-align:center;border:1px solid var(--line);background:#f5f4f0;border-radius:14px;flex-shrink:0;min-width:120px;padding:14px 18px}.overall-badge-label{color:var(--mut);margin-bottom:4px;font-size:12px}.overall-badge-score{letter-spacing:-1px;font-family:Sora,Inter,system-ui,sans-serif;font-size:36px;font-weight:600;line-height:1}.overall-badge-score span{color:var(--mut);margin-left:2px;font-size:16px;font-weight:500}.overall-stars{letter-spacing:2px;color:#d5d2cb;margin-top:8px;font-size:14px}.overall-stars .is-on{color:var(--acc)}.detail-grid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.detail-scores{grid-template-columns:repeat(2,1fr);gap:8px 24px;margin-bottom:8px;display:grid}.detail-choices{border-top:1px solid #f0eee9;margin-top:8px;padding-top:4px}.score-row{padding:12px 0}.score-row-top{justify-content:space-between;gap:12px;margin-bottom:8px;font-size:14px;display:flex}.score-row-top .label{color:var(--ink2)}.score-value{font-weight:600}.score-track{background:#ecebe6;border-radius:999px;height:8px;overflow:hidden}.score-fill{background:var(--acc);border-radius:999px;height:100%}.score-fill.is-na{opacity:.45;background:#c8c6c0}.comments-grid{grid-template-columns:repeat(2,1fr);gap:8px 24px;display:grid}.answer-block .value.is-empty{color:var(--mut);font-style:italic;font-weight:400}@media (width<=860px){.filters-grid{grid-template-columns:1fr 1fr}.filter-search{grid-column:1/-1}.detail-hero{flex-direction:column}.detail-grid,.detail-scores,.comments-grid{grid-template-columns:1fr}.pagination{flex-direction:column}}@media (width<=520px){.filters-grid{grid-template-columns:1fr}.detail-toolbar{flex-direction:column;align-items:flex-start}}@media (width<=860px){.admin-shell{grid-template-columns:1fr}.admin-nav{flex-flow:wrap;align-items:center;gap:12px}.admin-nav .brand{width:100%}.admin-links{flex-flow:wrap}.admin-nav .spacer{display:none}.admin-nav button.logout{width:auto;margin-left:auto}.admin-main{padding:24px 16px 40px}}@media (width<=520px){.wrap{padding-top:26px}h1{font-size:25px}section.card,.card{padding:18px 16px 4px}.sc span{width:46px}}